Cialdini’s Six Principles: What They Mean for Modern Marketing
Influence: The Psychology of Persuasion by Robert Cialdini is one of the most cited books in marketing, and also one of the most selectively read. Published in 1984 and updated since, it identifies six principles that shape how people make decisions: reciprocity, commitment and consistency, social proof, authority, liking, and scarcity. Most marketers know the…
