Cialdini’s Principles of Persuasion: What They Get Wrong in Practice
Robert Cialdini’s six principles of persuasion, first published in Influence in 1984, are among the most cited frameworks in marketing. Reciprocity, commitment, social proof, authority, liking, scarcity: the principles are clean, intuitive, and grounded in genuine behavioural research. Most marketers have heard of them. Fewer have thought carefully about where they break down. This article…
