Wendy’s dynamic pricing experiment became one of the most misread marketing stories of 2024. What the company actually proposed was surge pricing on digital menu boards, not a demand-based model that punished customers at peak hours. But the public heard “you’ll pay more for a burger at lunchtime,” and the backlash was swift, loud, and…
Propensity marketing is the practice of using behavioural, demographic, and transactional data to identify which customers or prospects are most likely to take a specific action, and then concentrating your marketing effort on those people. Instead of broadcasting to a broad audience and hoping the right people respond, you build a model that scores individuals…
SWOT analysis is important because it forces a structured conversation about where a business actually stands, not where people assume it stands. Done properly, it surfaces the gaps between internal capability and external reality that most teams are too busy, too optimistic, or too siloed to see clearly. That sounds simple. In practice, it is…
Yes, NerdWallet does recommend certain booking and financial platforms partly because of referral fees. The site operates on an affiliate and lead-generation model, which means some recommendations carry commercial weight. That is not a scandal. It is a business model. What matters is whether readers understand it, and whether marketers understand what it means for…
Adtech supply refers to the inventory side of programmatic advertising: the publishers, exchanges, supply-side platforms, and intermediaries that make ad space available for purchase. Understanding how that supply chain is structured, and what takes a cut at each layer, is one of the most commercially important things a media buyer can do. Most marketers have…
A sales funnel strategy defines how a business moves prospects from first awareness through to purchase, and how each stage is resourced, measured, and connected. Most companies have one in theory. Far fewer have one that works in practice, because the balance between stages is almost always wrong. The most common failure mode is over-investment…
Referral-based marketing is the practice of generating new customers through deliberate, structured recommendations from existing ones. Unlike word-of-mouth, which happens passively, referral marketing is engineered: you identify who is likely to refer, give them a reason to do it, and make the act of referring as frictionless as possible. Done well, it compounds. Done poorly,…
Perceived value in marketing is the worth a customer assigns to a product or service based on their beliefs, expectations, and experience, not its actual cost or functional specification. It is the gap between what something is and what someone believes it to be, and that gap is where most of the real commercial leverage…
A marketing action plan is a structured document that translates your marketing strategy into specific activities, owners, timelines, and measurable outcomes. It bridges the gap between what you want to achieve and what your team does on Monday morning. Most teams have a strategy. Far fewer have an action plan that people actually follow. That…
A marketing strategy certification signals structured thinking, not just channel expertise. The best programmes teach frameworks for diagnosing markets, allocating resources, and building plans that hold up under commercial pressure. The weakest ones teach you how to pass an exam. If you are trying to decide whether a certification is worth your time and money,…
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