Coercion vs Persuasion: Where Marketing Crosses the Line
Coercion and persuasion are not on the same spectrum. They are fundamentally different mechanisms. Persuasion works by giving someone a reason to act. Coercion works by removing their ability not to. Most marketers would insist they only do the former, but a lot of what passes for “urgency tactics” and “conversion optimisation” sits much closer…
