The OpenView SaaS Benchmarks report is one of the most referenced datasets in B2B software. It covers growth rates, net revenue retention, CAC payback periods, and go-to-market efficiency across hundreds of SaaS companies at different stages. If you run a SaaS business, or advise one, it is worth understanding what the benchmarks actually measure, where…
The OpenView SaaS Benchmarks 2023 report is one of the most useful data sets available to SaaS operators and growth marketers, covering growth rates, net revenue retention, burn multiples, and go-to-market efficiency across hundreds of private SaaS companies. If you run GTM strategy for a SaaS business, or advise one, it gives you a rare…
The Rule of 40 is a performance benchmark used in SaaS to evaluate whether a company is balancing growth and profitability effectively. It states that a SaaS company’s revenue growth rate plus its profit margin should equal or exceed 40. A company growing at 30% with a 15% profit margin scores 45, which is considered…
The STAR framework, which stands for Situation, Task, Action, and Result, is typically used in job interviews and case studies. Applied to a SaaS go-to-market strategy, it becomes something more useful: a structured way to document what you did, why you did it, and whether it actually worked. Most SaaS companies are good at describing…
Thought leadership ghostwriting services for SaaS executives help founders, CPOs, and CMOs build credible public presence without spending their own time writing. A skilled ghostwriter captures the executive’s voice, distills their genuine expertise, and produces content that earns attention from buyers, investors, and talent, all without the executive sitting in front of a blank document…
SaaS churn rate is the percentage of customers or revenue lost over a given period, typically measured monthly or annually. A healthy benchmark sits somewhere between 5% and 7% annually for established B2B SaaS businesses, though the number that matters most is always relative to your growth rate, your customer acquisition cost, and how long…
SaaS churn benchmarks give you a reference point, not a verdict. For most B2B SaaS businesses, monthly churn rates between 0.5% and 2% are broadly considered healthy, though the right number depends heavily on your segment, price point, and growth stage. A 2% monthly churn rate compounds to roughly 22% annually, which means you are…
SaaS marketing KPIs are the metrics your team uses to track whether marketing is contributing to pipeline, revenue, and retention, not just generating activity. The problem is that most SaaS companies track the wrong ones, or track the right ones in isolation, and end up optimising for numbers that look good in dashboards but have…
SaaS growth strategies are the frameworks and channel decisions that determine whether a software business scales predictably or burns cash chasing the wrong signals. The ones that work share a common trait: they are built around how customers actually adopt and expand their use of a product, not around what the marketing team finds easiest…
SaaS onboarding is the process of moving a new user from signup to their first meaningful outcome inside your product. Done well, it reduces churn, accelerates activation, and turns trial users into paying customers. Done poorly, it is the most expensive leak in your entire go-to-market funnel. Most SaaS companies spend heavily to acquire users…
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