The Rocket Mortgage CMO role is one of the most closely watched marketing leadership positions in financial services. Rocket Companies has built one of the most recognisable consumer mortgage brands in the United States, and whoever holds the top marketing seat is responsible for sustaining that brand equity while handling one of the most rate-sensitive,…
Advocacy marketing is the practice of turning satisfied customers into active, voluntary promoters of your brand. Unlike referral schemes or paid influencer arrangements, genuine advocacy happens when customers recommend you because they want to, not because they are incentivised to. That distinction matters more than most growth strategies acknowledge. When advocacy works, it compounds. Each…
An integrated brand campaign is a coordinated marketing effort that delivers a single, consistent message across multiple channels simultaneously, with each channel reinforcing the others rather than operating independently. Done well, it creates a compounding effect where the sum of the parts outperforms any individual channel. Done poorly, it produces expensive noise that looks cohesive…
The Sprite rebrand is one of the more instructive brand moves of the past decade, not because it was bold, but because it was disciplined. In 2022, Coca-Cola Company retired the iconic green bottle that had defined Sprite for over 60 years and moved the entire product line to clear packaging. At the same time,…
Your target market is the group of people most likely to buy what you sell, defined by shared characteristics that make them meaningfully different from everyone else. Getting this right is not a research exercise. It is the single most consequential commercial decision a marketing team makes, and most companies get it wrong in the…
Advertising Week New York 2025 is one of those events where you can take the temperature of an industry without having to believe everything it says about itself. The sessions, the speakers, the themes that dominate the agenda , they tell you what marketers are worried about, what they are selling to each other, and…
Performance marketing KPIs are the metrics you use to measure whether paid activity is generating real commercial return, not just clicks and impressions. The best ones connect spend to revenue, margin, or customer value in a way that holds up to scrutiny from a CFO, not just a media planner. Most teams track too many…
The Ulta CMO role sits at one of the most commercially interesting intersections in retail marketing: a loyalty program with over 40 million active members, a physical store estate that still drives the majority of revenue, and a digital presence that has to compete with pure-play beauty e-commerce. Whoever holds that seat is not running…
Digital demand creation is the practice of generating new commercial interest in a product or service through digital channels, reaching people who are not yet in the market rather than simply competing for those already searching. It sits upstream of performance marketing and, for most brands, it is the growth lever that gets the least…
The agency company anomaly is the gap between the agency you evaluate and the agency you actually get. During a pitch, you meet the senior team, the strategic thinkers, the people who built the credentials on the slide deck. After you sign, the work is often handed to a different team entirely. Understanding this anomaly…
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